Privacy Policy

Information we collect

• Account information: name, email address, and password (your password is stored by our authentication provider, Supabase, and is never visible to us).
• Delivery information: the delivery addresses you save, delivery instructions, and knock/contactless preferences.
• Order information: what you order, order totals, and your order history.
• Payment information: handled directly by Stripe. We never see or store your full card number — we keep only the order total and a reference id Stripe gives us.
• Delivery confirmation: a GPS location and a photo of the delivered order, taken by the driver at your address, to confirm delivery and resolve disputes.
• Loyalty activity: points earned and redeemed under the Night Aisle Rewards program.
• Cart contents: kept only in your browser's local storage on your device. We do not receive or store your cart until you check out.

Cookies

We use only the cookies needed to keep you signed in and to protect the site (session cookies set by Supabase, our authentication provider). We do not use advertising or analytics cookies, and we do not sell or share your information with advertisers.

How we use your information

We use your information to:

• take, prepare, and deliver your orders;
• process payment and issue refunds through Stripe;
• send order confirmations and delivery updates;
• run the Night Aisle Rewards loyalty program;
• respond to support requests and resolve delivery issues; and
• keep the service secure and prevent fraud.

Who we share it with

We share information only with the service providers that help us run Night Aisle, and only what each one needs to do its job:

• Stripe — payment processing.
• Supabase — our database, sign-in, and secure storage for delivery photos.
• Mapbox — turning your address into a map location and planning delivery routes.
• Resend — sending order and account emails.

We do not sell your personal information, and we do not share it with anyone else except when required by law (for example, in response to a valid court order).

How long we keep it

• Delivery confirmation photos are kept for 90 days, then deleted. GPS location, delivery time, and any driver note are kept alongside the order for as long as your account is active — only the photo itself is removed.
• Order history and account information are kept for as long as your account is active.
• Loyalty points expire 12 months after they are earned, as described in our Terms of Service.
• If you close your account, we delete or de-identify your personal information, except where we are required to keep records (for example, transaction records for tax purposes).

Your choices

You can review and update your account information, delivery addresses, and password at any time from your account page. To request a copy of your data or ask us to delete your account, email orders@nightaisle.com.

Children

Night Aisle is not directed at children, and we do not knowingly collect information from anyone under 13.

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and a payment processor (Stripe) that is certified to the PCI-DSS card security standard. No online service can guarantee perfect security, but we take reasonable steps to protect your data and will notify affected users as required by Washington law if a breach occurs.

Business transfers

If Night Aisle is involved in a merger, acquisition, financing, or sale of some or all of our business, your information may be transferred as part of that transaction. We will require the new owner to honor the commitments in this policy for information collected before the transfer.

Changes to this policy

If we make a material change to this policy, we will update the date at the top of this page and, where appropriate, notify you by email.

Contact us

Questions about this policy or your information can be sent to orders@nightaisle.com or mailed to Night Aisle, 930 Northwest Fisk Street, Pullman, WA 99163.